Accessibility statement

TravelTrex GmbH (TT) strives to make its website accessible in accordance with national and European regulations on accessibility.

Status of compliance with requirements

This website is partially compliant with legal requirements for accessibility. Some elements and functions do not comply with the guidelines; this assessment is based on a self-assessment carried out on 30 May 2026 by the developers and editors of TravelTrex GmbH.

We are committed to rectifying these shortcomings as quickly as possible as part of the editorial revision of our content.

Areas with identified need for improvement

TT is working hard to ensure that its website is accessible. The content listed below is not yet accessible:

PDF documents and forms

Not all PDF documents are fully accessible, as they are not consistently tagged with structural tags and do not have a consistent reading order.

Interactive elements

Names, roles, or states for assistive technologies (e. g., screen readers) are largely available for controls (e. g., input fields). However, error labels are not consistently linked to form fields.

Contrasts and visual design

The contrast requirements for texts are not consistently met.

Alternative texts and media content

Some images and icons on the website have no or insufficient alternative text. Embedded videos are currently not fully subtitled or audio described.

Page structure

Some pages do not have a complete heading structure.

Email communication

Some automatically generated emails (e. g. booking confirmations, invoices, newsletters) contain content in a non-accessible format.

Third-party content

Some third-party systems may not comply with accessibility standards (e. g. gift vouchers).

The existing barriers are mainly the result of historically developed content and technical limitations of older system components. However, we are working hard to solve these problems and are committed to continuous improvement.

If you are unable to make a reservation on our website due to technical issues, please contact our staff by phone at +49 (0)221 888 280.

We are also happy to assist you via email: info-de@traveltrex.com.

Preparation of this accessibility statement

This statement was revised on June 8, 2026. The annual update of the accessibility statement required by law is implemented without exception.

Feedback and contact details

Have you noticed any accessibility issues with content, do you require assistance, or would you like to request information on implementing accessibility?

Then please feel free to contact us.

You can contact us by post, email or telephone:

TravelTrex GmbH
Bonner Str. 484-486 • 50968 Köln

Tel.: +49 (0)221 888 280
Fax: +49 (0)221 888 282 82
E-Mail: accessibility@traveltrex.com